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Experience

Jul 2013 - Now
Topsarge Business Solutions, LLC
Killeen, TX USA
Topsarge Business Solutions
Owner/Principal
Principal owner responsible for 100% of profit or loss. Accountable for managing project strategy, schedule, quality, and on time delivery on budget and within scope. Manage 10-employees and associates who help curate a portfolio of 7 client projects, which include administration, business services, subject matter experts, training, coaching and staff augmentation. Conduct marketing activities, develop and manage multi-year strategic marketing plans and benchmarks. Conduct evaluations and assessments using best-practice techniques; gather feedback and interpreted surveys data and one-on-one interviews for over 130 military and civilian leaders. Lead Balanced Readiness Seminars as a group facilitator and Leadership Coach. Conduct executive coaching and provide feedback via Authentic Leadership 360° coaching sessions. Experienced speaker, published author and a communicator with excellent presentation skills; possess over 35-years’ experience as a trainer and training developer.

Oct 2011 - Jun 2013
McLane Advanced Technologies
Temple, TX, USA
McLane Advanced Technologies
Business Development
Accountable to identify and capture employer and customer-partner contracts for ERP/CIS systems within the Federal, State, and not-for-profit sectors. Provided support in negotiations, risk management and other business development projects in association with other organizational initiatives. Responsible for generating $3-million of revenue annually by closing on new business deals and by creating and managing relationships, identifying and managing risk, and through the process of preparing, developing and negotiating contracts.

Mar 2010 - Sep 2011
Topsarge Business Solutions
Ft Hood, TX, USA
Topsarge Business Solutions
Subject Matter Expert (Consultant)
Developed solutions for the customer in how to use technologies and collaborative computer information systems, including identifying best practices using networked enterprise portals and software tools. Day-to-day duties included evaluation and analysis, providing change management recommendations and technology implementation advice, strategy development, create and lead training activities, and provide one-on-one coaching; developed ways to improve operations and assisted my customer in solution implementation.

Feb 2008 - Mar 2010
Computer Sciences Corportation
Ft Hood, TX, USA
CSC
Knowledge Management Leader
Experienced in changing cultures by creating project plans to integrate information system and community operations to a federal client. Served as a champion for 3 system applications to monitor a continuous improvement loop across the client’s firewalled intranet through the use of synchronous and asynchronous techniques. Subject matter expert on content management and led user experience experiments. Created the strategic approach to establish the first Knowledge Management cell of 6 government employees for a federal client; identified and mitigated project risks. Served as co-leader of 2 action teams, 1 content review boards, and 1 change control boards (CCB) for vendor performance. Created key performance indicators, provided updates to clients and stakeholders, and led a team of 2.

Jan 1982 - Jan 2008
U.S. Army
National / International
Go Army, Beat Navy
Command Sergeant Major (Executive)
Highly successful 26-year military career in the U.S. Army in culminating in 5 successive senior management positions responsible for oversight of Defense Department and federal managers and employees;. Led small teams of 5-10, to large, complex organizations of 100-500 employees and responsible for oversight of 65,000 supply chain and distribution management employees in more than 40 different US and overseas locations. Experienced in operational and field services, with multiple assignments as a trainer and training developer; detailed for 9 months at the US Army Sergeants Major Academy as a Lesson Developer. Served as a Senior Drill Instructor, a Senior Instructor and as a Lesson Developer at the US Army Armor Center and School at Ft Knox, KY.

Business

Military Support Services
100
Organizational Leadership
100%
Project Management
100%
Education and Training
95%
Content Creation
70%

Technology

100
Web Design
20yrs+
90
Social Media
Early Adopter
75
Governance
Strategic
60
Digital Content
Savvy

Additionally

  • military consultant
  • subject matter expert
  • coach
  • trainer
  • public speaker
  • oganizational communication
  • social media, blogger & podcaster
  • web optimization
2013 - 2016
Northeastern University
Boston, MA
Master of Science (M.S.)
  • Corporate Communication
  • Organizational Communication
  • Online Communities
  • Social Media

2016 - Now
University of Texas - Dallas
Fort Worth, TX
Graduate Certificate
  • Naveen Jindal School of Management
  • Executive and Professional Coaching

2007 - 2009
Trident University
Cypress, CA
Bachelor of Science (B.S.)
  • Business Administration
  • Management
319
happy coachiing clients
550
coaching hours
33
years management experience
100%
fulfilled